Warranty policy

Warranty policy

1- All types of keyboards are subject to the manifactur warranty as shown in the instruction book included with the keyboard box.

2- All types of buttons, cables, and sockets are subject to the SPACE Store warranty for a period of 6 months from the date of receiving the order.

2- In the event that the warranty is through the SPACE store, the product will be checked within 14 days from the date the store receives the product.

3- Shipping is made to the agent, whether inside or outside the Kingdom, at the expense of the customer.

4- The warranty is for manufacturing defects only and does not include other faults such as misuse, breakage, or the like.

5- The customer has the right to replace the product with a new one once during the warranty period and if the warranty conditions are met.

6- All shipping costs in the case of warranty (receipt and delivery) are to be paid by the customer.

7- In the event of a warranty replacement with the product that not being available for more than 14 months, the 7-8- customer has the right to choose between waiting for the product to become available or refunding the full amount of the product to the same payment method used at the time of purchase.

9- The option to extend the warranty is not currently available.

10- For products subject to the SPACE Store warranty, the invoice and order number are the warranty and start from the date of receipt of the order.

11- In the event that the product is mis-shipped (breakage, damage or damage), the customer has the right to submit a claim against the shipping companies used.